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Physiotherapy Treatment

All clients start by participating in a thorough assessment completed by a Registered Physiotherapist. A personalized treatment plan will be developed with you and treatment will be initiated day one. Our team is well-trained in a variety of treatment techniques and will utilize a blend of exercise, hands-on treatment and appropriate modalities to maximize your recovery.

For more information, please visit the Canadian Physiotherapy Association website.

McKenzie Trained Therapists

The McKenzie Method is a system of evaluating and treating spinal disorders and was developed by New Zealand Physiotherapist, Robin McKenzie.   It is practiced extensively throughout the world in 40 countries and five continents. The majority of clinicians using this method in Canada are Registered Physiotherapists. All of our therapists are trained in the McKenzie technique and Grant is one of only a few Credentialed McKenzie Therapists in our region.

For more information, please visit the The McKenzie Institute website.

Active Release Technique (ART)

ART is a state-of-the-art soft tissue system/movement-based mobilization technique that treats problems with muscles, tendons, ligaments, fascia and nerves.   Every ART session is a combination of examination and treatment.   The therapist uses their hands to evaluate the texture, tightness and movement of soft tissue, and then treat by applying tension with specific patient movements.

For more information, please visit the Active Release Therapy website.

Supplementary Services

Personal Best OrthoticsPersonal Best Orthotics, a custom orthotic consultant and pedorthist is now available to assist with conditions affecting your lower leg and feet.
Call Grace at 519-997-2353 or check out the Personal Best Orthotics website today.

Massage Therapy

Pinnacle provides the services of experienced Registered Massage Therapists in a quiet, therapeutic environment.  Our team of massage therapists are proud to offer therapeutic massage, deep tissue massage, sports massage, prenatal massage, etc.


Formerly known as Proactive Ergonomic Concepts, Pinnacle Ergonomics has been an Ergonomics and Disability Management Service provider since 1991. We pride ourselves on providing hands-on practical applications of ergonomic principles with a focus on building solid client relationships. Our experience allows us to be cost effective with consultant expertise ranges that can put the right person into the right job.

Ergonomic Analysis

Quantitative and qualitative analysis using research based protocols and software. Experiences include assessments for office, industrial, automotive, service and food and beverage industries.

Additional Services


Registered Physiotherapists utilize acupuncture in conjunction with other forms of pain relief. Among the oldest healing practices in the world, acupuncture can assist in providing pain relief for many musculoskeletal injuries.  All Pinnacle Physiotherapists are certified in acupuncture and are registered to perform this controlled act with the College of Physiotherapist of Ontario.

Running Assessment

This involves a physical assessment of the lower body, as well as a gait analysis, utilizing video and first-hand observation.

Work Hardening / Conditioning

This service takes place in the clinic and involves a gradual but progressive increase in physical activities that simulate worker demands.

Pre-Placement Physical Testing

A physical test for potential candidates based upon the essential functions of their occupation. Pinnacle has been a leader in pre-placement testing, often pairing physical testing with pre-employment medicals.

Job Shadowing

A Certified Clinical Kinesiologist observes and advises clients about proper movement mechanics at their place of work. Usually done as part of early and safe return to work, this service assists the individual to bridge the gap between ‘patient’ and ‘worker’.

Functional Abilities Evaluation

The evaluation involves a thorough assessment by a Registered Physiotherapist, followed by a comprehensive assessment of strength, mobility, and endurance. This includes two-day protocols in addition to targeted assessments, specific to a single area of injury.

Physical Demands Analysis

PDA’s are the cornerstone of most disability management programs. Our PDA format involves a checklist and written summary of all essential strength, mobility and cognitive demands of given job. Our organization has completed individual PDA’s as well as created a database for every position in an organization.

Education & Training

From one hour office modules to 5 day ergonomic training programs we have both the experience and expertise to provide a program that fits your organization’s needs.

Suitability Evaluations

Determines the suitability of a position specific to worker restrictions. Using a format that mimics the WSIB Ergonomist Evaluations, our evaluation provides an independent opinion on worker suitability.

Office Ergonomics

A thorough evaluation of worker and workstation interaction. Our process involves an employee questionnaire, worksite evaluation, report and follow-up.

Disability Management Services

An audit of your current program and performance under NEER or MAP or CAD-7. If MSD’s are a large percentage of your workplace injuries, Pinnacle can help implement a program that will be cost-justified and improve your business’s bottom line.

Ergonomic Program Implementation & Management

Development of an ergonomic or MSD program with the focus on hazard recognition, development of controls, and ongoing program management.